Kai Gould
Queens, NY
Summary
Looking to contribute years of experience for the position as a Tray Delivery Aide. My ability to work in a fast-paced environment and interpersonal communication will prove that I am a great candidate for this position.
Overview
5
5
years of professional experience
Work History
Bank Teller
Ridgewood Savings Bank
10.2022 - Current
- Processes various customer transactions through effective use of the Bank’s core operating system and cash dispenser.
- Analyzes and rectifies customer concerns through satisfactory verbal and written communications by following established procedures.
- Verifies accuracy of transaction slips by using basic math skills and calculators.
Customer Experience Agent/ Flight Operations
British Airways
11.2021 - Current
- Providing full-service check-in helping customer with self-service systems and luggage drop.
- Ensuring all aircraft is operated within their operational limits with regards to weight and balance.
- Interacting with ramp and bagroom to ensure effective communication in order to complete tasks safely, accurately and punctually.
Sales Associate
Paradies Lagardère
07.2019 - 10.2021
- Helped customers complete purchases and helped locate items in the store for them
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Education
Bachelor of Arts - Mass Communications, Cyber Security
Virginia State University
Petersburg, VA05.2019
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook)
- Written and Oral Communication
- Interpersonal Relations
- Critical Thinking
- Problem Solving
- Time Management
Timeline
Bank Teller
Ridgewood Savings Bank
10.2022 - Current
Customer Experience Agent/ Flight Operations
British Airways
11.2021 - Current
Sales Associate
Paradies Lagardère
07.2019 - 10.2021
Bachelor of Arts - Mass Communications, Cyber Security
Virginia State University
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