Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

kai jennings

austintown

Summary

Retail Sales Associate with 1 year of experience in customer service and sales. Proven skills in upselling techniques, assessing customer needs, and setting sales goals. Seeking to leverage experience and sales acumen to excel in a Retail Sales Associate role.

Overview

3
3
years of professional experience

Work History

Cashier

Wingstop
Austintown
08.2023 - Current
  • Manages customer transactions efficiently, ensures accurate order preparation, maintains cleanliness and optimal stock levels within a fast-paced restaurant environment.

Pharmacy Technician Trainee

Rite Aid
austintown
02.2024 - 11.2025
  • As a Pharmacy Technician Trainee at Rite Aid, I was integral in supporting the pharmacy operations by managing medication distribution and supply chains. My responsibilities included accurately processing prescription orders under the supervision of licensed pharmacists, maintaining patient records with meticulous attention to detail, and ensuring compliance with all regulatory requirements. I provided exceptional customer service by addressing patient inquiries, facilitating communication between the pharmacy staff and customers, and assisting with insurance claims and medication pricing. Additionally, I helped maintain a clean and organized pharmacy environment, conducted inventory checks, and restocked medication shelves as needed. My role was foundational in creating an efficient and patient-focused pharmacy experience.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Ensured compliance with state laws regarding controlled substances.
  • Maintained accurate inventory levels of all drugs stored in pharmacy.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.

Customer Service Representative

Walmart
Austintown
11.2024 - 05.2025
  • Provided accurate information about products and services to customers.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.

Retail Sales Associate/Key Holder

UPTOWN CONSIGNMENT
Hamden
01.2023 - 06.2023
  • Engages with customers upon their entry to the store, assessing their needs and providing tailored solutions.
  • Handles cash register operations and payment processing.
  • Sets and achieves sales targets, utilizing upselling techniques to boost store sales.
  • Maintains store cleanliness and product availability, manages price markdowns, and advises customers on ongoing sales and promotions.

Crew Member/Key Holder

DUNKIN'
North Haven
10.2022 - 01.2023
  • Managed the preparation of food and beverages adhering to operational standards, ensuring quality control and customer satisfaction.
  • Handled cash transactions with accuracy while maintaining a clean and organized work environment.

Sandwich Artist/Cashier

SUBWAY
North Haven
06.2022 - 09.2022
  • Provided exceptional customer service by adeptly addressing inquiries and assisting with needs.
  • Oversaw cash management and order preparation, ensuring efficient and accurate transaction completion.

Education

Graduate -

Hamden High School
Hamden, CT
06.2022

Skills

  • Customer service
  • Cash handling
  • Prescription processing
  • Inventory management
  • Point of sale operations
  • Sales techniques

References

References available upon request.

Timeline

Customer Service Representative

Walmart
11.2024 - 05.2025

Pharmacy Technician Trainee

Rite Aid
02.2024 - 11.2025

Cashier

Wingstop
08.2023 - Current

Retail Sales Associate/Key Holder

UPTOWN CONSIGNMENT
01.2023 - 06.2023

Crew Member/Key Holder

DUNKIN'
10.2022 - 01.2023

Sandwich Artist/Cashier

SUBWAY
06.2022 - 09.2022

Graduate -

Hamden High School

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