Kai Kincaid
Wilsons,VA
Summary
Dynamic hospitality professional with strong interpersonal skills and a proven track record at Sedona Taphouse. Adept at enhancing customer engagement and ensuring seamless operations. Proficient in telephone reception and menu management, consistently delivering exceptional service while maintaining a professional appearance. Committed to fostering positive experiences in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Host
Sedona Taphouse
02.2025 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Volunteer
Ford Volunteer Fire Department
02.2024 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Gas Station Attendant
Shell Gas Station
02.2024 - 03.2025
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Cleaned up gas and other spills in accordance with spill procedures.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Education
No Degree -
Dinwiddie High School
Dinwiddie, VA05-2025
No Degree - Welding
Rowanty Technical Center
Prince George, VA05-2025
Skills
- Telephone reception
- Menu management
- Hospitality and accommodation
- Strong interpersonal skills
- Verbal and written communication
- Professional appearance
- Customer engagement
- Rescue equipment proficiency
- Hose connections
- Firefighting activities
- Fire suppression tactics
- Public assistance and support
- Emergency support
- Medical team collaboration
- Alarm response
- Welding
- Torch cutting
- Fabrication
- Welding procedure specification
- Tool repair and maintenance
- Equipment maintenance
- Critical thinking
- MIG welding professional
- Vertical welding
- Arc welding
Timeline
Host
Sedona Taphouse
02.2025 - Current
Volunteer
Ford Volunteer Fire Department
02.2024 - Current
Gas Station Attendant
Shell Gas Station
02.2024 - 03.2025
No Degree -
Dinwiddie High School
No Degree - Welding
Rowanty Technical Center
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