Kai Richards
OLMSTED TWP,Ohio
Summary
Developed in fast-paced retail environment, focusing on order preparations and operational efficiency. Skilled in workload management, team collaboration, and customer service excellence, Enhanced customer satisfaction through exceptional service and maintained a pristine store environment. Demonstrated ability to work efficiently under pressure while maintaining high standards of quality. Seeking to transition into new field where these transferrable skills can drive success and innovation.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Penn Station
Strongsville, OH
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Oversaw daily operations to maintain store cleanliness and organization.
Crew Lead
Round One Entertainment
Erie, PA
09.2023 - 06.2024
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Education
Bachelor of Arts - Drawing
Cleveland Institute of Art
Cleveland, OH05-2019
Skills
- Food safety
- Food preparation
- Cleaning procedures
- Stock rotation
- Kitchen operations
- Food storage procedures
- Team collaboration
- Workload management
- Prep work
- Kitchen staff supervision
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Interests
- Baking
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like trying new recipes and food trends
- Experimenting with different creative mediums, like Wood burning, Drawing, and Woodworking, to expand skills and techniques
Timeline
Assistant Manager
Penn Station
06.2024 - Current
Crew Lead
Round One Entertainment
09.2023 - 06.2024
Bachelor of Arts - Drawing
Cleveland Institute of Art