Kaid Hopper
Fayetteville,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Key Holder Supervisor
Cycle Gear
03.2023 - Current
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Executive Operations Manager
JDS Logistics
09.2022 - 01.2024
- Optimized resource utilization by closely monitoring project budgets and deliverables for timely completion.
- Reduced overhead costs through meticulous contract negotiations and vendor management strategies.
- Boosted customer satisfaction with proactive communication and timely issue resolution.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
Collateral Specialist
Bank OZK
10.2021 - 05.2022
- Reduced loan processing time with thorough documentation reviews, ensuring accurate collateral valuation.
- Managed risk exposure by conducting regular audits of collateral files, identifying discrepancies, and resolving issues promptly.
- Ensured compliance with regulatory requirements through diligent monitoring and timely reporting of collateral information.
- Streamlined collateral management processes by implementing efficient tracking systems and improving communication.
Skills
- Store operations
- Employee Scheduling
- Promotional strategies
- Conflict Resolution
Timeline
Key Holder Supervisor
Cycle Gear
03.2023 - Current
Executive Operations Manager
JDS Logistics
09.2022 - 01.2024
Collateral Specialist
Bank OZK
10.2021 - 05.2022
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