Kaidyn Allen
Greenville,SC
Summary
I am an experienced restaurant hostess with a proven track record at Soby's, specializing in exceptional customer service and efficient management of high-pressure environments. I have demonstrated the ability to multitask and resolve conflicts, ensuring a smooth dining experience for guests. I've trained new staff effectively and maintained organized waitlists, contributing to operational efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Soby's
11.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations effectively, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Hostess
Texas Roadhouse
03.2023 - 07.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
High School Diploma -
Wade Hampton High School
Greenville, SC05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Cash handling
- Handling complaints
- Table bussing
- Reservation handling
- Payment processing
Timeline
Restaurant Hostess
Soby's
11.2023 - Current
Restaurant Hostess
Texas Roadhouse
03.2023 - 07.2023
High School Diploma -
Wade Hampton High School
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