Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaija Elton

Lehi,UT

Summary

Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.

Overview

6
6
years of professional experience

Work History

Optometric Technician

LensCrafters
03.2023 - Current
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
  • Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
  • Streamlined administrative processes by accurately maintaining patient records and insurance information.
  • Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and contact.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Barista

Starbucks
10.2020 - 12.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Deli Supervisor

Thanksgiving Point
06.2018 - 05.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Education

High School Diploma -

Lehi High School
Lehi, UT
05.2020

Skills

  • Insurance Billing
  • Appointment Scheduling
  • Performed Slit Lamp For Remote Doctor
  • Patient Testing
  • Diagnostic Imaging
  • Refraction Techniques
  • Retinal Photography
  • Contact Lens Training

References

References available upon request.

Timeline

Optometric Technician

LensCrafters
03.2023 - Current

Barista

Starbucks
10.2020 - 12.2022

Deli Supervisor

Thanksgiving Point
06.2018 - 05.2020

High School Diploma -

Lehi High School

Similar Profiles

CREATE PROFILE
Kaija Elton