Kaila Crandall
Fenton,MI
Summary
Positive and hardworking bartender with high volume bar and service well experience with high customer return rate. Alongside shift lead, inventory, beer, wine and liquor knowledge.
Overview
5
5
years of professional experience
Work History
Shift Leader
Clean Eatz- Farmington Hills & Troy
02.2022 - Current
- Preparing portioned meals, food handling and safety, make smoothies and coffee while running a register.
- Knowledge of meal plan meals, grab and go meals and cafe meals to help guest achieve their personalized health goal.
- Assist guest in signing up for program and share knowledge of meals, drinks etc.
- Support General managers in decision making, marketing and supporting the staff.
Bartender, Server, Certified Trainer
Buffalo Wild Wing
10.2021 - 11.2023
- Tend to bar rail, service well and bar tables in high paces and high volume restaurant.
- Knowledge of 20 plus beers on tap, current and past signature cocktails, food promotions and rewards system.
- Certified trainer for serving and bartending to train new employees on all above.
- High rate of returning customers.
Bartender Shift Manager
The Barn Fenton
10.2019 - 10.2021
- Consistently maintain and delegate cleaning tasks to uphold health and safety regulations, keep track of inventory of beer, liquor and glassware, knowledge of bar drink menu and recipes to upsell and train new employees.
- Take food and drink orders while tending to service well tickets in a high paced/ volume environment.
Server
The Ponemah Lakeside Lodge
05.2019 - 09.2020
- Knowledge of the food and drink menu to increase bar revenue by upselling premium drinks and recommending food.
- Maintain an entertaining friendly atmosphere for guests to create returning customers.
- Balance food orders, drink orders, running food, bussing tables, stocking and maintain the cleanliness of the restaurant.
Education
High School Diploma -
Fenton Senior High School
Fenton, MISkills
- Operations Support
- Creative Problem-Solving
- Safety Processes and Procedures
- Positive Attitude with customer service focus
- Beverage and food preparation
- Cash Register Operation and payment processing
- Thrives in high paced environment
- High customer return rate
- Understanding of every job within restaurant
Timeline
Shift Leader
Clean Eatz- Farmington Hills & Troy
02.2022 - Current
Bartender, Server, Certified Trainer
Buffalo Wild Wing
10.2021 - 11.2023
Bartender Shift Manager
The Barn Fenton
10.2019 - 10.2021
Server
The Ponemah Lakeside Lodge
05.2019 - 09.2020
High School Diploma -
Fenton Senior High School