Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaila Duffield

Houston,TX

Summary

Motivated and reliable professional with a strong work ethic and proven ability to adapt in fast-paced environments. Skilled in order fulfillments, with hands-on experience in warehouses. Known for being dependable, detail-oriented, and a strong team player. Seeking to bring value and efficiency to a dynamic team.

Overview

10
10
years of professional experience

Work History

Caregiver

Crescent Home Healthcare
Houston, TX
01.2025 - Current

Implement new training skills to ensure proper care for the patient

Track practices that did not work to find alternative options that helped improve patient care

Provide detailed patient notes to home care owner to ensure regular care routines

Took online training courses to stay up to date with care pract

Warehouse associate

HD Supply
Houston, US
03.2022 - Current
  • Packing up boxes with hu and using SAP also checking the items to send to customers
  • Organized inventory and maintained accurate stock levels for seamless operations.
  • Collaborated with team members to meet daily shipping and receiving targets.
  • Maintained cleanliness and organization of work areas for optimal productivity.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.

Assistant Manager

Zaxby's Restaurant
Spring, US
05.2019 - 03.2022
  • Managed daily operations to ensure efficient restaurant functionality.
  • Trained and mentored new team members on service standards.
  • Scheduled staff shifts to maintain adequate coverage during peak hours.
  • Implemented inventory management practices to reduce waste and control costs.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Monitored compliance with health and safety regulations throughout the restaurant.

Cashier

Walmart
Houston, US
11.2017 - 07.2018
  • Processed customer transactions efficiently at high-volume retail location.
  • Assisted customers with inquiries and provided product information.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash, credit, and gift card payments accurately during shifts.
  • Collaborated with team members to ensure smooth store operations daily.
  • Trained new cashiers on procedures and best practices for efficiency.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.

Cashier

McDonald's
Houston, US
09.2016 - 10.2017
  • Maintained clean and organized checkout area for optimal customer experience.
  • Assisted customers with inquiries and provided product information.
  • Handled cash, credit, and gift card payments accurately during shifts.
  • Collaborated with team members to ensure smooth store operations daily.
  • Trained new cashiers on procedures and best practices for efficiency.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.

Customer Service

Splashtown Water Park
Houston, US
04.2015 - 08.2016
  • Provided excellent customer service to subscribers.
  • Provided customer service to ensure client satisfaction.
  • Conducted regular customer service training for staff members.
  • Provided excellent customer service to patrons.
  • Provided friendly customer service at all times.
  • Greeted passengers and provided customer service assistance.
  • Provided excellent customer service to ensure guest satisfaction.
  • Identified opportunities to improve customer service processes.

Education

High school -

Andy Dekaney High School
Houston, TX

Some College (No Degree) - Nursing

Prairie View A&M University
Prairie View, TX

Skills

Typing

  • Inventory management
  • Packing and labeling
  • SAP proficiency
  • Shipping coordination
  • Warehouse organization
  • Stock replenishment
  • Team collaboration
  • Time management
  • Customer service orientation
  • Problem solving
  • Attention to detail
  • Communication skills
  • Data entry
  • Workplace cleanliness
  • Product verification
  • Warehouse management systems
  • Staff scheduling
  • Customer relationship management
  • Training and mentoring

References

  • Brenda East(832-641-0726)
  • Gustavo Alonso(346-406-7305)
  • Others Upon Request

Timeline

Caregiver

Crescent Home Healthcare
01.2025 - Current

Warehouse associate

HD Supply
03.2022 - Current

Assistant Manager

Zaxby's Restaurant
05.2019 - 03.2022

Cashier

Walmart
11.2017 - 07.2018

Cashier

McDonald's
09.2016 - 10.2017

Customer Service

Splashtown Water Park
04.2015 - 08.2016

High school -

Andy Dekaney High School

Some College (No Degree) - Nursing

Prairie View A&M University
Kaila Duffield