Kaila Hammond
Monroe,WA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Person in Charge
The Red Apple
04.2021 - 08.2022
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
- Achieved results by working with staff to meet established targets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced turnover rates by cultivating a positive work environment that encouraged teamwork and open communication.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Crew Member
McDonald's
11.2016 - 10.2018
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Accurately operated cash register to process customer payments.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Worked front counter, drive-thru and other areas.
CNA
Private Care
02.2015 - 10.2018
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
No Degree - Nursing
Northwest University
Kirkland, WA10.2008
High School Diploma -
Anacortes High School
Anacortes, WA06.2008
Skills
- Employee Relations
- Inventory Tracking and Management
- Effective Leadership
- Hiring and Onboarding
- Customer Service
- Delegating Work
- Supplier Monitoring
Timeline
Person in Charge
The Red Apple
04.2021 - 08.2022
Crew Member
McDonald's
11.2016 - 10.2018
CNA
Private Care
02.2015 - 10.2018
No Degree - Nursing
Northwest University
High School Diploma -
Anacortes High School
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