Kailani Rains
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Operations Associate
Bay Club
Portland, OR
01.2023 - Current
- Answered phones, issued equipment and completed guest check-in.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Floor Manager
Rudy’s Steakhouse
Salem, OR
01.2024 - 04.2025
- Recruited and trained new employees to meet job requirements.
- Managed financial records related to budgeting, forecasting, and other accounting activities.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
Server
Oswego grill
Wilsonville, OR
08.2019 - 09.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Proven experience as a server in a fast-paced restaurant setting.
- Strong knowledge of food and beverage offerings, including wine and cocktail options.
- Excellent communication and customer service skills.
Education
Associate of Arts - Interior Design
Clackamas Community College
Oregon City, ORSkills
- Customer service
- Inventory management
- Financial analysis
- Employee training
- Time management
- Communication skills
Timeline
Floor Manager
Rudy’s Steakhouse
01.2024 - 04.2025
Operations Associate
Bay Club
01.2023 - Current
Server
Oswego grill
08.2019 - 09.2022
Associate of Arts - Interior Design
Clackamas Community College