Kailee Drivdahl
Walla Walla,WA
Summary
Dynamic Patient Care Coordinator with a proven track record at Providence Medical Group UC, excelling in appointment scheduling and insurance verification. Leveraging critical thinking and organizational skills, I enhanced patient access to healthcare services and improved clinic efficiency, ensuring compliance and satisfaction through meticulous data management and training initiatives.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Providence Medical Group UC
03.2025 - Current
- Inputting Workers Compensation forms, mailing them out insuring efficiency and accuracy.
- Inventory of front of clinic needs.
- Facilitating training new hires, enhancing understanding of EPIC and clinic flow.
- Coordinated patient appointments, ensuring timely access to healthcare services and efficient use of clinic resources.
- Assisted patients with insurance verification, reducing barriers to care and improving service delivery.
- Maintained accurate data entry of patient records, enhancing information accessibility and compliance.
Cosmetologist
MiniVALLEY Lash and Wax
08.2022 - Current
- Preformed lash extensions and waxing services, insuring patient safety and satisfaction.
- Inventory and ordering for all salon needs.
- Executed skincare treatments, enhancing client satisfaction through personalized services and product recommendations.
- Applied makeup techniques for various occasions, showcasing creativity while adhering to client preferences.
- Conducted thorough client consultations, assessing individual needs to deliver tailored beauty solutions.
Education
Associate of Applied Science - Cosmetology
Walla Walla Community College
Walla Walla, WA08-2017
High School Diploma -
Walla Walla High School
Walla Walla 06-2016
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Insurance verification
- Medical terminology
- Patient records management
- Payment collection
- New hire training
Timeline
Patient Care Coordinator
Providence Medical Group UC
03.2025 - Current
Cosmetologist
MiniVALLEY Lash and Wax
08.2022 - Current
Associate of Applied Science - Cosmetology
Walla Walla Community College
High School Diploma -
Walla Walla High School