Kailee Korpi

First point of contact to greet customers, take in person and phone orders for equipment, create, update & file contracts, complete invoice reconciliation, precall customer deliveries

• Source parts with vendors, cut PO's, for parts keep up with inventory maintenance
• Coordinate with mechanics to efficiently distribute parts fostering a cohesive team environment and minimizing equipment down time
• Ability to time manage work load on day to day basis as priorities change
• Manage inquiries from customers regarding products, services, pricing and availability
• Open and close office regularly demonstrating leadership potential
• Negotiate prices and terms with potential customers to solidify reservations maximizing sale potential
• Determine best use of resources to serve customers between the dispatch team, drivers and mechanics

• Distributed mail to residences and businesses approximately 800 customers per shift
• Assess the volume and type of mail & packages to load the vehicle accordingly
• Maintained system records, addressed daily tasks for workload while seeking the most efficient course of action
• Trained new mail carriers on route operations helping with team efficiency
• Partnered with colleagues to tackle split routes streamlining coverage
• Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
• Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
• Improved route efficiency by optimizing delivery paths, reducing overall time spent on deliveries.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

• Streamlined quality control processes, reducing packaging time & ensuring fewer damaged products
• Handled heavy equipment safely up to 60 lbs
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Provided compassionate care to seniors, enhancing their quality of life through personalized assistance and companionship in home settings
• Implemented fall prevention strategies and safety measures in attempt to reduce accidents and improve client quality of life
• Ensured care plans and schedules were followed
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Demonstrated meticulous attention to detail using tools and assembly procedures ensuring product quality and safety compliances were met
• Applied critical thinking skills to troubleshoot issues and maintain production pace
• Fostered teamwork to share knowledge and cross train with co workers
• Performed visual and functional inspection of components to determine quality and identify defects.
• Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.

• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Maintained ticket sale records along with gift card transactions contributing to daily drawer reconciliations
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Input orders accurately into POS terminal, split bills and accepted payments.