Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kailee R Dela Cruz

Summary

Dynamic Sales Associate with a proven track record at Forever21, excelling in customer service and cash handling. Leveraged exceptional people skills and multitasking strength to enhance shopping experiences, boosting customer loyalty significantly. Demonstrated expertise in efficient cash register operations and teamwork, contributing to a noticeable improvement in checkout process efficiency.

Overview

3
3
years of professional experience

Work History

Cashier

Panera Bread
09.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Camp Counselor

The Jewish Community Center
03.2023 - 07.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Enhanced camper engagement with innovative outdoor activities, leading to memorable summer experience.

Sales Associate

Forever21
05.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Early Childhood Education

Webster University
St. Louis, MO

General Studies

Pattonville High School
Maryland Heights, MO
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation

Timeline

Cashier

Panera Bread
09.2024 - 02.2025

Camp Counselor

The Jewish Community Center
03.2023 - 07.2024

Sales Associate

Forever21
05.2022 - 05.2023

Early Childhood Education

Webster University

General Studies

Pattonville High School

Similar Profiles

CREATE PROFILE
Kailee R Dela Cruz