Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Kaileigh Geary

Asheville,NC

Summary

Highly motivated, detail-orientated customer service professional eager to culminate life's desire to engage in a career of public service and become an asset to a revered team.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Specialist

Verizon
Asheville, NC
10.2022 - Current
  • Developed and implemented sales strategies to increase customer base.
  • Provided technical support to customers regarding product features and usage.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Participated in team meetings to review progress against objectives set by management.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Generated more than 20 leads per week and pursued appointment opportunities to convert prospects into new customers.

Server

Waffle House Restaurant
Plant City, United States
02.2013 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Pizza Delivery Driver

Hungry Howies Pizza & Subs
Plant City, Florida
08.2011 - 01.2013
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

Assistant Store Manager

Dominos's Pizza
Plant City, Florida
06.2008 - 07.2011
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas frequently to identify and proactively resolve issues negatively impacting operations.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Education

Associate of Arts - Health Sciences

Polk State College
Lakeland, FL
12.2019

Bachelor of Science - Forensic Science

Arizona State University
Tempe, AZ

Skills

  • Staff Training
  • Customer Service and Rapport
  • Team Player
  • Conflict and Complaint Resolution
  • Cleaning and Sanitizing
  • Cool Under Pressure
  • Team Leadership
  • Detail-Oriented
  • Adaptable and Flexible
  • Reliable and Responsible
  • Customer Engagement And Support
  • Product And Service Knowledge
  • Networking And Relationship Building
  • Sales Quota Achievement

Certification

Certified in AHA Basic Life Support

Accomplishments

Recognized for maintaining great Representative Interactive Scores.

Recognized for leading in company credit card sales

Languages

American Sign Language
Limited
English
Full Professional

Timeline

Sales Specialist

Verizon
10.2022 - Current

Server

Waffle House Restaurant
02.2013 - Current

Pizza Delivery Driver

Hungry Howies Pizza & Subs
08.2011 - 01.2013

Assistant Store Manager

Dominos's Pizza
06.2008 - 07.2011

Associate of Arts - Health Sciences

Polk State College

Bachelor of Science - Forensic Science

Arizona State University

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Kaileigh Geary