Kailey Carnes
Calhoun
Summary
Proven multitasker and customer service expert from Longhorn Steakhouse, adept at enhancing guest experiences with a warm presence and efficient service. Excelled in interactive communication and demonstrated patience, managing guest inquiries and reservations with empathy. Skillfully balanced greeting guests and answering calls, significantly improving dining satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess
Longhorn Steakhouse
02.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating call ahead logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
Education
Sonoraville High School
Calhoun, GA05.2024
Skills
- Customer service
- Effective multitasking
- Interactive communication skills
- Patience and empathy
Timeline
Hostess
Longhorn Steakhouse
02.2022 - Current
Sonoraville High School
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