Kailey Doll
Hilo,HI
Summary
Driven professional with a proven track record at Tjmaxx, enhancing store visual appeal and fostering customer loyalty through exceptional customer service and problem-solving skills. Excelled in teamwork and collaboration at Avis Budget Group, streamlining vehicle returns to boost efficiency. Demonstrates strong multi-tasking strength and time management, ensuring high-quality outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tjmaxx
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Car Return Agent
Avis Budget Group
04.2022 - 06.2024
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Streamlined return process for quicker vehicle turnover, ensuring timely availability for new customers.
- Supported sales initiatives by offering additional services or upgrades when appropriate during the return process.
Education
N/A - Administration of Justice
Hawaii Community College
Hilo, HISkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
Timeline
Sales Associate
Tjmaxx
06.2024 - Current
Car Return Agent
Avis Budget Group
04.2022 - 06.2024
N/A - Administration of Justice
Hawaii Community College
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