Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kailey Kent

Lanett,AL

Summary

Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

Pokey’s 8th Street Grill
08.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Patient Care Technician Student

Valley High School Health Science Class
01.2021 - 01.2022
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.

Cashier

Givorns Foods
06.2021 - 12.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Science - Nursing

Southern Union State Community College
Opelika, AL
05-2026

Bachelor of Science - Nursing

Auburn University
Auburn, AL
12-2026

High School Diploma -

Valley High School
Valley, AL
05.2022

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation

Certification

  • -CPR/ First Aid April 2025
  • -Patient Care Technician Certification April 2022
  • -EKG Technician Certification August 2021

Timeline

Shift Lead

Pokey’s 8th Street Grill
08.2022 - Current

Cashier

Givorns Foods
06.2021 - 12.2021

Patient Care Technician Student

Valley High School Health Science Class
01.2021 - 01.2022

Associate of Science - Nursing

Southern Union State Community College

Bachelor of Science - Nursing

Auburn University

High School Diploma -

Valley High School

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Kailey Kent