Kailey Knox
Amarillo,TX
Summary
Driven and people oriented leader, seeking a part time employment. Experience managing teams, overseeing daily operations with strong communication and time management skills. Eager to gain professional experience and contribute effectively to your company.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Shift Lead
Dutch Bros
Amarillo, TX
05.2025 - Current
- Trained new employees on company standards and effective customer engagement techniques.
- Resolved customer complaints promptly to foster satisfaction and loyalty.
- Coached team members while managing daily assignments to enhance operational efficiency.
- Performed opening and closing tasks, including equipment setup and cash register reconciliation.
- Monitored staff performance to ensure adherence to quality standards.
- Ensured compliance with health and safety regulations at all times.
- Maintained high standards of conduct and service to uphold company reputation.
- Accurately recorded employee attendance, hours worked, and tips earned during each shift.
Babysitter
Independant
Amarillo, TX
06.2021 - Current
- Dressed children and changed diapers.
- Used organization and time management skills to multitask and keep children on set schedules.
- Helping older children with homework assignments as directed by parents.
- Provided nurturing and appropriate environment for children of various ages.
- Observed and monitored children's play activities.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Engaging in age-appropriate activities like reading stories or playing games.
- Using problem-solving skills to anticipate potential issues before they arise.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
House Sitter
Indpendent
Amarillo, TX
07.2020 - Current
- Managed pet care for various animals, including feeding, walking, and administering medications as required.
- Completed regular household maintenance and chores.
- Secured property upon departure by locking all windows and doors per homeowners' instructions.
- Maintained yard by watering plants and trimming hedges.
- Followed detailed instructions given by homeowner regarding how to take care of their home.
- Maintained outdoor areas by mowing lawns, trimming hedges, and weeding gardens.
- Took responsibility for the collection and safekeeping of mail and packages, preventing theft and weather damage.
- Provided companionship for pets while owner was away on vacation or business trips.
- Reported concerns directly to homeowners via phone or text.
- Communicated with clients by sending updates and photos.
- Fed, watered, walked and exercised dogs or other pets.
Education
Classical Conversations Homeschool
Amarillo, TX04-2026
Skills
- Problem solving and conflict resolution
- Self-motivation
- Time management
- Team collaboration
- Effective communication
- Organizational skills
- Customer service excellence
- Attention to detail
Accomplishments
- I have won many mountain bike and gravel races, including winning state in mountain biking and moving up divisions while still insuring a spot on the podium.
Affiliations
- I ride mountain bike, road, and gravel.
- Sewing is another thing i love to do on the side, i have sold my homemade products online and are farmers markets all over texas.
Certification
- licensed to handle food
- Drivers License
Languages
English
Limited
Timeline
Shift Lead
Dutch Bros
05.2025 - Current
Babysitter
Independant
06.2021 - Current
House Sitter
Indpendent
07.2020 - Current
Classical Conversations Homeschool