Kailey Mendez
USAF Academy,CO
Summary
Dedicated and empathetic Medical Support Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. In the past decade as a military spouse, I have held several positions in the medical field all over the country. I can provide additional infromation and references for these positions upon request.
Overview
2
2
years of professional experience
Work History
Medical Support Assistant
Geary County Health Dept.
, KS
02.2021 - 10.2022
- Scheduled appointments for patients via phone and in person.
- Greeted patients and visitors, verified patient information and scheduled appointments.
- Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Managed inventory levels of medical supplies in order to restock when needed.
- Updated patient demographic information in the EHR system upon verification of accuracy.
- Prepared treatment rooms for patient examinations.
- Incorporated outside records into charts and EHR.
- Communicated pertinent information and potential problems to physicians and nurses.
- Processed incoming lab results into patient's electronic health record system for physician review.
- Supported administrative staff by processing payments.
Education
Certification - Dental Assisting
Accelerated Dental Academy
Salina, KS06-2022
Skills
- Electronic health records management
- Adaptable to change
- Medication management
- Medication inventory
- Dementia care expertise
- Care planning
- Medical terminology understanding
- Medical office administration
- Medical records management
- ADL assistance
- Lifting and transferring
- Special needs care
- Incident reporting
Affiliations
In my spare time I enjoy reading a good book, going on outings with my family, as well as volunteering for the Childrens Hunger Fund.
Timeline
Medical Support Assistant
Geary County Health Dept.
02.2021 - 10.2022
Certification - Dental Assisting
Accelerated Dental Academy
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