Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kailey Millan

Yonkers,NY

Summary

Driven by a results-focused approach, I leveraged my sales expertise and exceptional communication skills at Charlotte Russe to significantly enhance customer satisfaction and loyalty. Specializing in stocking and multi-tasking, I adeptly managed financial transactions and customer relations, leading to a noticeable increase in repeat business. My content creation for Lucianos Ristorante further amplified brand engagement, showcasing my ability to drive growth.

Overview

4
4
years of professional experience

Work History

Manager

Charlotte Russe
02.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Achieved monthly sales targets consistently by motivating staff and implementing strategic promotions.
  • Maintained strict adherence to company policies and procedures, demonstrating strong leadership skills within the team.
  • Reduced employee turnover rates with effective communication, regular feedback sessions, and promoting a positive work environment.
  • Streamlined operations by creating efficient scheduling plans and delegating tasks to team members.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Social Media Coordinator

Lucianos Ristorante
01.2022 - 01.2024
  • Created social media content with consistent content and tone.
  • Enhanced online engagement with the creation of compelling content for various platforms
  • Analyzed performance metrics to identify trends and areas for improvement in future campaigns.
  • Created content strategies for digital media.

Sales Associate

TJX Companies
09.2020 - 12.2021


  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate Degree In Nursing - General Science

Bayonne High School
Bayonne, NJ
01.2026

Skills

Stocking and replenishing

Sales expertise

Communication

Multi tasking

Languages

Spanish
Elementary

Timeline

Manager

Charlotte Russe
02.2024 - 08.2024

Social Media Coordinator

Lucianos Ristorante
01.2022 - 01.2024

Sales Associate

TJX Companies
09.2020 - 12.2021

Associate Degree In Nursing - General Science

Bayonne High School

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Kailey Millan