Kailey Schlabach
Myakka City,FL
Summary
Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Sarasota, Florida
10.2023 - Current
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Described menu items to customers and suggested products based on stated preferences.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Created promotional displays for advertising special events or promotions at the cafe.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Barista
Starbucks
Sarasota, FL
08.2021 - 09.2022
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Described menu items to customers and suggested products based on stated preferences.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Education
High School Diploma -
Lakewood Ranch High School
Lakewood Ranch Fl05-2023
Skills
- Coffee expertise
- Up-selling
- Opening and closing duties
- Cash register operation
- Attention to detail
- Solid problem solver
- Friendly and outgoing
- Positive and professional
- Workflow management
- Problem-solving
- Multitasking and organization
- Team collaboration
- Cleanliness
- Safe food handling
- Speedy and efficient
- Espresso machine operation
- Tea expertise
Timeline
Barista
Starbucks
10.2023 - Current
Barista
Starbucks
08.2021 - 09.2022
High School Diploma -
Lakewood Ranch High School