Kailey Weaver
Coral Springs,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
Work History
Certified Training General Manager
Mod Pizza
01.2018 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
General Manager
BurgerFI
08.2021 - 01.2022
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained, and supervised staff.
Shift Supervisor
Moes Southwest Grill
01.2016 - 01.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Business Development
- Project Management
- Team Training and Development
- Workflow Planning
- P&L Management
- Staff Training/Development
Accomplishments
- Was the lead Trainer in opening 2 new locations within our 2023 year.
- Was apart of the training team to open 7 out of 9 stores from 2018 to present.
- Accomplished becoming a Certified Training Manager by including my team in all aspects of the business and getting them to buy in to create a training store environment.
Timeline
General Manager
BurgerFI
08.2021 - 01.2022
Certified Training General Manager
Mod Pizza
01.2018 - Current
Shift Supervisor
Moes Southwest Grill
01.2016 - 01.2018
High School Diploma -
Penn Foster Career School
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