Kailly Lopez
DeLand
Summary
I am an upbeat, customer-focused with several years of experience in hospitality environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Orange Theory
Salem
10.2024 - 02.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed trusting relationships with customers by making personal connections.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Bus Monitor
Nrt Bus
Methuen
09.2024 - 02.2025
- Helped passengers complete safe journeys by securing belts, locking down wheelchairs and stowing baggage in correct locations.
- Complied with state, local, and federal laws regarding student confidentiality.
- Managed difficult situations in a calm and professional manner, while maintaining order on the bus.
- Provided excellent service and assistance to all passengers.
- Inspected buses for cleanliness, safety hazards, and operational condition before each shift.
Core Team Member
Sweetgreen
Salem
05.2024 - 09.2024
- Determined appropriate temperature and time settings for each material and mold to reduce non-conformances.
- Rotated through series of different stations based on team needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prep Cook
Dinner By Dish
Andover
10.2022 - 05.2024
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Communicated effectively with fellow staff members regarding meal preparations.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Greeted customers and responded to informational requests.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
High School Diploma -
Greater Lawernce Technical School
Andover06-2023
Skills
- Customer service
- Cash handling
- Interpersonal communication
- Team collaboration
- Retail store operations
- Time management
- Multi-tasking strength
Certification
- Osha certified
- Serv Safe certified
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Orange Theory
10.2024 - 02.2025
Bus Monitor
Nrt Bus
09.2024 - 02.2025
Core Team Member
Sweetgreen
05.2024 - 09.2024
Prep Cook
Dinner By Dish
10.2022 - 05.2024
High School Diploma -
Greater Lawernce Technical School
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