Kailyn Forsberg
Casper,Wyoming
Summary
Psychology student at the University of Wyoming with experience in behavioral health administration, education, crisis support, customer service, and disability advocacy. Skilled in client communication, confidentiality, organization, and remaining professional in challenging situations. Passionate about mental health, counseling, accessibility, and building a career supporting individuals and communities.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Rocky Mountain Behavioral Health
Casper, WY
01.2026 - Current
- Serve as a professional and welcoming first point of contact for clients and visitors in a behavioral health setting.
- Support front desk operations, phone communication, scheduling, and general administrative responsibilities.
- Communicate with clients compassionately and professionally while maintaining appropriate boundaries and confidentiality.
- Collaborate with behavioral health professionals and staff to support efficient daily operations.
- Collaborated with clinical team to facilitate smooth patient flow and enhance overall care experience.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Guest Teacher
Natrona County School District
Casper, WY
10.2025 - 01.2026
- Managed classrooms and maintained structured, supportive learning environments across different grade levels.
- Adapted to varying student needs, classroom routines, and lesson plans.
- Used communication, classroom management, and conflict-resolution skills to support student learning.
Guest Teacher
Eagle County School District
Eagle County, CO
11.2022 - 06.2025
- Managed classrooms and maintained structured, supportive learning environments.
- Adapted quickly to different classrooms, student needs, and educational settings.
- Used communication and conflict-resolution skills to address challenging situations and support diverse learners.
Education
Associate Degree - undefined
Colorado Mountain College
Bachelor of Arts - Psychology
University of Wyoming
06.2027
Skills
Behavioral Health Administration
- Attention to detail
- Conflict management
- Customer service
- Listening skills
- Time management
- Scheduling
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Verbal and written communication
Crisis Support
Active Listening
Client Communication
Confidentiality
Professional Boundaries
Scheduling
Front Desk Operations
Conflict Resolution
Classroom Management
Disability Advocacy
Community Outreach
Documentation
Team Collaboration
Adaptability
Time Management
Microsoft Word
Microsoft Outlook
AWARDS
Swede Johnson Spirit Award — March 2016
Timeline
Front Desk Receptionist
Rocky Mountain Behavioral Health
01.2026 - Current
Guest Teacher
Natrona County School District
10.2025 - 01.2026
Guest Teacher
Eagle County School District
11.2022 - 06.2025
Associate Degree - undefined
Colorado Mountain College
Bachelor of Arts - Psychology
University of Wyoming