Kailyn Hicks
Ringgold,GA
Summary
Dynamic and customer-focused professional with extensive experience at Elder's Ace Hardware. Demonstrated reliability and exceptional customer service skills, contributing to increased sales through effective product recommendations. Proficient in POS system operations and adept at managing refunds and exchanges, ensuring a seamless shopping experience for customers.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Elder's Ace Hardware
Ringgold, GA
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
No Degree -
Ringgold High School
29 Tiger Trail, Ringgold, GA 3073605-2025
Skills
- Customer service
- Product knowledge
- Time management skills
- Reliability and punctuality
- Product restocking
- Refunds and exchanges
Timeline
Cashier
Elder's Ace Hardware
06.2024 - Current
No Degree -
Ringgold High School
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