Summary
Overview
Work History
Education
Skills
Timeline
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Kailyn Schafer

Iowa City

Summary

Dynamic and results-driven professional with a strong background in customer service at Bread Garden Market. Proven ability to enhance customer relations and drive sales through effective communication and attention to detail. Recognized for mentoring new staff and maintaining accuracy in cash handling, demonstrating reliability and teamwork in high-pressure environments.


Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

3
3
years of professional experience

Work History

Cashier

Bread Garden Market
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Balanced multiple tasks while maintaining high attention to detail

Sales Associate

M.c. Ginsberg: Objects Of Art
02.2023 - 07.2024
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Updated and maintained the back end of the company website, including editing product pages, uploading images, and managing content
  • Added new products and ensured accurate descriptions, pricing, and categorization for a smooth customer experience
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Arts - Journalism And Mass Communication

University of Iowa
Iowa City, IA
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Customer relations

Timeline

Sales Associate

M.c. Ginsberg: Objects Of Art
02.2023 - 07.2024

Cashier

Bread Garden Market
10.2022 - Current

Bachelor of Arts - Journalism And Mass Communication

University of Iowa