Kainoa Violi
Lahaina
Summary
Dedicated server assistant with proven skills in customer service, effective communication, and problem resolution. Committed to creating positive guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server Assistant
Cheesecake Factory Inc
Honolulu
08.2025 - 04.2026
- Monitored guest needs and communicated with servers for optimal service.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Responded promptly to requests from servers or other staff members.
- Resolved customer complaints swiftly and professionally when needed.
- Effectively multitasked within fast-paced environment.
Busser/Food Runner
Merrimans Kapalua
Lahaina
01.2024 - 08.2024
- Delivered food promptly to tables, ensuring accuracy and presentation.
- Ensured that all orders were correct before leaving the kitchen area.
- Supported a positive guest experience through attentive service and communication.
- Maintained cleanliness of dining areas, ensuring a pleasant guest experience.
- Handled guest inquiries, providing timely assistance and information about menu items.
Education
University of Hawaii At Manoa
Honolulu, HI06-2026
Skills
- Customer service
- Effective communication
- Problem resolution
- Time management
- Team collaboration
- Active listening
- Positive and friendly attitude
- Memory retention
Timeline
Server Assistant
Cheesecake Factory Inc
08.2025 - 04.2026
Busser/Food Runner
Merrimans Kapalua
01.2024 - 08.2024
University of Hawaii At Manoa