Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate/ Stock Associate
Sam’s Club
03.2020 - 08.2021
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
Managed over 50 customer calls per day.
Handled calls promptly and with courteous professionalism.
Processed orders, service requests and applied information to customers.
Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Cross-trained new associates on picking and filling orders for warehouse products.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Medical Assistant
Deerfield Dermatology
10.2017 - 09.2018
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant
Aesthetic Dermatology And Laser SURGERY
02.2016 - 09.2017
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Called and faxed pharmacies to submit prescriptions and refills.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Education
IL STATE NAIL TECHNICIAN LICENSE - Nail Technician
The Nail Inn & School of Cosmetology
Lemont, IL
High School Diploma -
Plainfield North Highschool
Plainfield
05.2009
Skills
Customer Data Confidentiality
Calm and Professional Under Pressure
Upbeat and Positive Personality
Understanding Customer Needs
Spanish Interpreting
Microsoft Excel
Microsoft Exchange
Customer Service and Assistance
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Associate/ Stock Associate
Sam’s Club
03.2020 - 08.2021
Medical Assistant
Deerfield Dermatology
10.2017 - 09.2018
Medical Assistant
Aesthetic Dermatology And Laser SURGERY
02.2016 - 09.2017
IL STATE NAIL TECHNICIAN LICENSE - Nail Technician