Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kais Wilson

Orlando,Florida

Summary

I am a dedicated and enthusiastic professional. with vast customer service experience. I provide exceptional guest service while maintaining high standards of cleanliness and organization. I thrive in fast-paced environments, possess strong communication skills and a positive attitude. Seeking a part-time position where I can work effectively as part of a team.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bowes Signature Candles At Disney Springs
Lake Buena Vista, FL
06.2022 - Current
  • Ensure a positive shopping experience for customers that uphold the values and the family-oriented environment that Disney Springs is known for
  • Provide personalized recommendations while actively engaging them to showcase product features and benefits
  • Aim to meet or exceed sales targets through upselling and cross-selling
  • Handle transactions accurately and efficiently, manage merchandising by restocking and organizing displays, and maintain the store's cleanliness and organization
  • Staying updated on product knowledge and company policies allows me to offer accurate information to customers
  • Collaborate with colleagues and management to achieve store goals, contributing to a cohesive and efficient work environment
  • Built strong customer relationships and assisted in product selection to improve customer satisfaction.

Crew Member/ Trainer

McDonalds
Apopka, FL
06.2021 - 09.2022
  • Delivered exceptional customer service, adhered to company guidelines while preparing food and handling cash transactions, and upheld a high level of cleanliness
  • Greeted customers, accurately took orders, and addressed concerns to create a pleasant dining experience
  • Followed safety and hygiene guidelines diligently while carrying out responsibilities related to cooking, assembling, and packaging of food items.
  • Trained and mentored new employees in procedures, food preparation, customer service, and safety protocols.
  • Collaborated with team members to ensure seamless operations and monitor food quality for consistent customer satisfaction

Education

High School Diploma -

Wekiva High School

Business/ Finance College Degree -

Pursuing At Valencia College

Skills

  • Reservations Management
  • Guest Relations
  • POS Software
  • Strong Interpersonal Skills
  • Problem Solving
  • Flexible and Adaptable
  • Workflow Coordination
  • Large Party Preparation
  • Staff Coordination
  • Service Prioritization
  • Effective Multitasking
  • Highly Organized

Languages

English, Native

References

References available upon request.

Timeline

Sales Associate

Bowes Signature Candles At Disney Springs
06.2022 - Current

Crew Member/ Trainer

McDonalds
06.2021 - 09.2022

High School Diploma -

Wekiva High School

Business/ Finance College Degree -

Pursuing At Valencia College
Kais Wilson