Kaisha Timm
Buckley,WA
Summary
Welcoming clerical professional with years of experience assisting customers and teammates in hospitality and office settings. Upbeat attitude while greeting and interacting with customers, answering calls, and completing daily tasks. Accurate when entering information and keeping organized filing systems.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Columbia Hospitality Inc.
07.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Built relationships with vendors to manage orders and negotiate costs.
Receptionist
Northwest General Management
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Bartender
Muckleshoot Casino
02.2020 - 07.2024
- Created new recipes, outlined steps, and training staff on correct preparation.
- Set and oversaw weekly and special event menu plans.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Associate of Applied Science - Criminal Justice
Highline College
Seattle, WA06-2026
Skills
- Bookkeeping
- Data inputting
- Scheduling
- Organization skills
- Business correspondence
- Phone etiquette
- Service-oriented mindset
- Reception desk management
- Spreadsheet tracking
- Front desk operations
Timeline
Lead Bartender
Columbia Hospitality Inc.
07.2024 - Current
Receptionist
Northwest General Management
04.2023 - Current
Bartender
Muckleshoot Casino
02.2020 - 07.2024
Associate of Applied Science - Criminal Justice
Highline College
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