Kaisha Palmer
Boston,MA
Summary
Experienced Medical Assistant known for delivering quality patient care, managing clinical procedures, and adhering to HIPAA regulations. Ready to leverage expertise in electronic health records and effective communication, and medical terminology to enhance clinic operations and patient satisfaction.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Certified Medical Assistant
MIT Medical
Cambridge , MA
05.2013 - Current
- Facilitated patient examinations and procedures, enhancing provider efficiency and patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, and other diagnostic tests as requested by the physician.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate patient records in electronic health record systems, supporting seamless information access.
- Scheduled appointments and managed patient flow, optimizing clinic operations and reducing wait times.
- Communicated effectively with patients regarding treatment plans and instructions.
- Educated patients on medication usage and health maintenance practices.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Senior Medical Assistant
Tufts Medical Center
Boston, MA
06.2004 - 05.2013
- collaborated with licensed independent practitioners and nursing staff to enhance patient care delivery.
- Triage patients of current and/or ongoing problems, medications and allergies.
- Collected and documented patient medical histories and vital signs accurately.
- Utilized electronic health record systems for data entry and management proficiently.
- Conducted laboratory tests such as throat cultures, Covid/ Flu screening and urine tests.
- Provided education and counseling services on specimen collection techniques
- educated patients on wound care and clarified physician's instructions for better adherence.
- Coordinated referrals to specialists.
- Contacted medical facilities to schedule patients for admission.
- participated in team meetings to streamline workflows and improve patient outcomes.
- Improved appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
- Orient/train new hires, and assist Medical Assistants with onboarding
- Adheres to department standards, policies, procedures and protocols.
- Maintain and order Orthopedic durable medical equipment in collaboration with Central supplies
Education
Bachelor of Science - Health Sciences-Candidate
Bunker Hill Community College
Charlestown, MA08-2026
Skills
- Patient care
- Clinical procedures
- Laboratory testing
- Electronic health records
- Medical terminology
- Team collaboration
- Patient communication
Certification
- Certified Medical Assistant- American Medical Technologists since 2018
Timeline
Certified Medical Assistant
MIT Medical
05.2013 - Current
Senior Medical Assistant
Tufts Medical Center
06.2004 - 05.2013
Bachelor of Science - Health Sciences-Candidate
Bunker Hill Community College