Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAISY GUZMAN-GONZALEZ

Stone Mountain,GA

Summary

Hospitality-focused server with experience in high-volume dining environments and strong customer service skills. Passionate about creating warm, elevated guest experiences through attentive service, professionalism, and strong communication. Seeking to grow in an upscale restaurant environment focused on intentional hospitality and excellent service.

Overview

4
4
years of professional experience

Work History

Server

Pappadeaux's Seafood Kitchen
Marietta, GA
02.2025 - 04.2026
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Delivered high-volume service while maintaining composure and consistency in a fast-paced dining environment
  • Adapted quickly to a structured service environment with high expectations for timing, communication, and execution
  • Addressed guest inquiries and resolved issues to ensure a positive experience.
  • Focused on delivering a consistent and detail-oriented guest experience under pressure

Server

Mellow Mushroom
Tucker, GA
11.2022 - 12.2024
  • Demonstrated thorough knowledge of menu items, ingredients, and daily specials to upsell and answer guest questions
  • Provided friendly, attentive customer service in a fast-paced, high-volume restaurant environment
  • Handled cash, credit, and digital payments accurately and efficiently

Clerk

Quik Trip
Lawrenceville, GA
12.2021 - 11.2024
  • Delivered in-person customer service, efficiently managing high-volume transactions
  • Restocked and organized merchandise while ensuring store cleanliness and appealing appearance
  • Adapted to flexible hours, demonstrating reliable attendance and commitment to team needs

Education

Diploma -

Discovery High School
Lawrenceville, GA
05-2024

Skills

  • Customer service
  • Leadership
  • Time management
  • Communication skills
  • Teamwork and collaboration
  • Conflict resolution
  • Flexibility in scheduling
  • Adaptable
  • Attention to detail

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Server

Pappadeaux's Seafood Kitchen
02.2025 - 04.2026

Server

Mellow Mushroom
11.2022 - 12.2024

Clerk

Quik Trip
12.2021 - 11.2024

Diploma -

Discovery High School
KAISY GUZMAN-GONZALEZ