Kaitlin Atwell
Hopkinsville ,KY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager (AGM)
Sonic Drive-In
07.2015 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Mentored and motivated team members to achieve challenging business goals.
- Assisted in recruiting, hiring and training of team members.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Business Owner
Simply US Kreationz
06.2023 - 12.2023
- Owner/Sole Proprietor of an online women's fashion line.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Managed day-to-day business operations.
Victoria Secret Sales Associate
Victoria Secret
02.2023 - 05.2023
- Sales associate, cash handling, retail duties
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
College Degree in Medical Billing & Coding -
Miller-Motte College-Wilmington
Hopkinsville, KY12.2021
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Employee Relations
- Food safety and sanitation
- Business operations knowledge
- Training and development background
- Employee Scheduling
- Operations Oversight
- Budget Control
- Business Development
- Sales Forecasting
- Workflow Coordination
- Process Improvement
- Teamwork and Collaboration
- Customer Service
- Staff hiring
- Effective leader
Certification
- Food Handler Certification
- Medical Billing Certification
- Medical Coding Certification
- Driver's License (11/01/19 - 12/01/23)
Accomplishments
- Supervised team of 35 staff members.
- Resolved product issue through consumer testing.
Timeline
Business Owner
Simply US Kreationz
06.2023 - 12.2023
Victoria Secret Sales Associate
Victoria Secret
02.2023 - 05.2023
Assistant General Manager (AGM)
Sonic Drive-In
07.2015 - Current
College Degree in Medical Billing & Coding -
Miller-Motte College-Wilmington