Kaitlin Cocker
Moscow,PA
Summary
Highly efficient business student is well established in fast-paced and challenging environments. Eager to learn with ability for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
08.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service.
- Enhanced team productivity by maintaining a clean and organized workspace.
- Ensured accurate order fulfillment with diligent attention to details.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Communicates effectively with staff and customers.
- Provides a leadership role.
Cashier
Ritter's Cider Mill
09.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service.
Food Service Staff Member
Kundla's Western BBQ
05.2018 - 09.2018
- Improved customer satisfaction by providing efficient and friendly service.
- Enhanced overall dining experience for guests through attentive food presentation and prompt delivery.
- Maintained a clean and sanitary work environment.
- Collaborated with kitchen staff to ensure timely preparation of meals.
Education
Bachelor of Science - Business
Lackawanna College
Scranton, PA12.2024
No Degree - Undecided
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2021
High School Diploma -
North Pocono High School
Covington Township, PA06.2020
Skills
- Cash handling
- High cleanliness standards
- Excellent customer service
- Social media strategy
- Initiative and self-motivation
- Effective communication
- Adaptability and flexibility
- Multitasking abilities
- Resolving complaints
- Technical proficiency
Timeline
Crew Member
McDonald's
08.2022 - Current
Cashier
Ritter's Cider Mill
09.2020 - 12.2020
Food Service Staff Member
Kundla's Western BBQ
05.2018 - 09.2018
Bachelor of Science - Business
Lackawanna College
No Degree - Undecided
Bloomsburg University of Pennsylvania
High School Diploma -
North Pocono High School
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