Kaitlin Filippo
Summary
Undergrad student pursuing a degree in Animal Science with experience caring for dogs and cats as a leader and team-member in a dog and cat daycare/boarding facility. Experienced in monitoring animal behavior, ensuring cleanliness, and giving clients clear, accurate information. Looking for the opportunity to further my experience and knowledge in animal care and health.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
2nd Family Dogs
McKinney, TX
02.2026 - Current
- Managed phone calls, questions, and complaints with accurate information and suggestions.
- Maintained records of client interactions, transactions, and dog behaviors in the company database.
- Clearly communicated important information that kennel techs needed to know about certain dogs.
Lead Kennel Technician
Fetch Me Later
McKinney, TX
04.2022 - 01.2026
- Supervised and trained new kennel techs daily dog and cat care and cleaning of the facility.
- Monitored and noted dog behavior to update front desk on any issues with the animals.
Education
Bachelor of Science - Animal Science
Texas A&M University Kingsville
Kingsville, TX05-2028
Skills
- Customer service
- Time management
- Problem-solving skills
- Animal behavior
- Animal safety
- Cleaning and sanitizing
- Animal handling
- Adaptibility
Timeline
Front Desk Receptionist
2nd Family Dogs
02.2026 - Current
Lead Kennel Technician
Fetch Me Later
04.2022 - 01.2026
Bachelor of Science - Animal Science
Texas A&M University Kingsville