Kaitlin Lazcano

• Helped customers choose items based on menu options, dietary needs and preferences.
• Packaged and delivered to-go orders and trays for guests leaving restaurant.
• Managed multiple tasks in high-volume environment.
• Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
• Maintained clean and organized appearance for restaurant areas to attract and retain customers.
• Use SQUARE to perform cash, credit and debit transactions per day
• Addressed guest complaints and resolved issues to promote satisfaction.

Lucky Finn Café is a growing, family-owned business with 2 current locations in Massachusetts. They offer hand crafted Espresso drinks and an extensive cafe & bakery menu including breakfast sandwiches, boiled NY style bagels, Açaí bowls, and a variety of lunch salads & sandwiches.

• Managed multiple tasks in high-volume environment.
• Maintained clean and organized appearance for restaurant areas to attract and retain customers.
• Adhered to all safety and sanitation standards while preparing and delivering food.
• Processed sales transactions using register system.
• Demonstrated knowledge and applied proper food handling standards.
• Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
• Carried out day-day-day duties accurately and efficiently.

POUR is a family owned business with 4 locations selling bagels, fresh made breakfast sandwiches, donuts, muffins as well as specialty coffee's and drinks.