Kaitlin Lucio
Houston,TX
Summary
Diligent Sales Representative with robust background in national inside sales. Consistently met and exceeded sales targets while building effective client relationships. Demonstrated excellence in communication and negotiation skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
National Inside Sales Representative
Professional Sports Publishing
Houston, TX
04.2024 - Current
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Developed and implemented sales strategies to increase revenue.
- Managed a diverse portfolio of accounts, ensuring timely follow-ups and personalized attention for optimal customer satisfaction.
- Maximized revenue through strategic negotiation of contracts and effective closing techniques.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Surgical First Assistant/ Student Intern
Advanced Surgical Assistants Llc
League City, TX
06.2023 - 08.2023
- Paid close attention to operating procedures for adherence to established surgical techniques
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
- Maintained current knowledge of evolving changes in marketplace
- Self-motivated, with a strong sense of personal responsibility
- Demonstrated respect, friendliness and willingness to help wherever needed
Bartender
Torchy's Tacos
07.2020 - 11.2022
- Serves customers food and beverages
- Upkeep's bars cleanliness and basic functions
- Provides key customer service for best dining experience
- Establishes relationships with customers to maintain regularity
Manager/Lead Bartender
Tobacco Haus Cigar Lounge
New Braunfels, TX
02.2018 - 08.2020
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows to meet daily sales demand
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Trained and guided team members to maintain high productivity and performance metrics
- Worked as an efficient bartender and performed tasks to maintain bar functions
Seasonal Sales Associate
Victoria's Secret
11.2018 - 01.2019
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Education
Bachelor of Science - Health Sciences, Healthcare Administration
Texas State University
San Marcos, TX12.2022
Diploma -
Tidehaven HighSchool
El Maton, TX05.2017
Skills
- Cold calling expertise
- Customer relationship building
- Goal-oriented mindset
- Sales process optimization
- Objection handling
- Multiline phone systems
- Adaptability
- Effective negotiation
- CRM software proficiency
- Sales team leadership
Certification
- Certified Associate in Microsoft Applications, 2019, Certiport Pearson License
- Certified Associate in Excel, 2019, Certiport Pearson License
Timeline
National Inside Sales Representative
Professional Sports Publishing
04.2024 - Current
Surgical First Assistant/ Student Intern
Advanced Surgical Assistants Llc
06.2023 - 08.2023
Bartender
Torchy's Tacos
07.2020 - 11.2022
Seasonal Sales Associate
Victoria's Secret
11.2018 - 01.2019
Manager/Lead Bartender
Tobacco Haus Cigar Lounge
02.2018 - 08.2020
Diploma -
Tidehaven HighSchool
Bachelor of Science - Health Sciences, Healthcare Administration
Texas State University