Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Sackenreuter

West Fargo,ND

Summary

Personable and dedicated Customer Service Representative with extensive experience in Medical and Insurance industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Solution Specialist

WEX HEALTH INC
Fargo, ND
05.2021 - Current
  • Performed month-end closing activities including journal entries, reconciliations and accruals.
  • Analyzed accounts receivable and accounts payable aging reports to ensure timely payment of invoices.
  • Monitored cash flow trends and projected future cash needs.
  • Prepared balance sheet account reconciliations with supporting documentation on a monthly basis.
  • Generated weekly and monthly financial dashboards for executive review.
  • Evaluated departmental requests for new vendors, contracts and purchase orders prior to approval.

Insurance Representative

Sanford Health
Fargo, ND
01.2016 - 05.2021
  • Assessed appeals and grievances to determine eligibility for reconsideration or review.
  • Collaborated with health care providers, members, and other stakeholders to resolve issues in a timely manner.
  • Developed procedures for tracking appeal requests and processing outcomes.
  • Facilitated communication between members, providers, internal departments, and external organizations regarding appeals inquiries.
  • Reviewed insurance policies to ensure compliance with existing regulations.
  • Evaluated customer applications and determined eligibility for coverage based on established criteria.
  • Analyzed financial statements to determine appropriate levels of coverage for clients.

Enrollment Specialist

Blue Cross Blue Shield of North Dakota
Fargo, ND
08.2015 - 01.2016
  • Reviewed and updated provider enrollment applications to ensure accuracy and completeness of information.
  • Compiled and maintained employee benefit records, ensuring accuracy of information.
  • Analyzed data from various sources to ensure accurate enrollment processing.
  • Provided customer service support for employees regarding their benefits plans.

Education

High School Diploma -

Pelican Rapids High School
Pelican Rapids
05-2011

Skills

  • Recordkeeping Requirements
  • Negotiating Payments
  • Cost-Benefit Analysis
  • Pricing Quotes
  • Account Coordination
  • Billing Procedures
  • Account Management
  • Billing Management
  • Updating Accounts
  • Spreadsheet Tracking
  • Systems Integration
  • Team Member Training
  • Client Engagement
  • Quality Assurance Expertise
  • Implementations

Timeline

Solution Specialist

WEX HEALTH INC
05.2021 - Current

Insurance Representative

Sanford Health
01.2016 - 05.2021

Enrollment Specialist

Blue Cross Blue Shield of North Dakota
08.2015 - 01.2016

High School Diploma -

Pelican Rapids High School

Similar Profiles

CREATE PROFILE
Kaitlin Sackenreuter