Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Thorpe

Lexington,KY

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.


Experienced with managing customer returns processes and resolving issues efficiently. Utilizes strong attention to detail and effective communication skills to facilitate smooth operations. Track record of maintaining high levels of customer satisfaction and supporting team goals.


Shipping professional with robust background in logistics and inventory management. Known for meticulous attention to detail and commitment to ensuring accurate and timely shipments. Highly collaborative team player who adapts to changing priorities and consistently achieves results.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Medwiz Pharmacy
08.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Customer Returns Processor

Amazon
10.2022 - 06.2023
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Documented returned product details in [Software] inventory tracking system.

Outbound Ship Dock

Amazon
04.2020 - 10.2022
  • Worked effectively in fast-paced environments.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Operated equipment such as Electric Pallet jacks to move outgoing shipments to loading area.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Bakery Cashier

The Cheesecake Factory
02.2020 - 03.2020
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.
  • Assisted With taking Take out food orders
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Team Member

Zaxby's Restaurant
08.2017 - 01.2020
  • Established welcoming atmosphere by greeting each guest warmly.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.

Education

High School Diploma -

Mulberry Senior High School
Mulberry, FL
06-2016

Skills

  • Problem-solving skills
  • Team collaboration
  • Prescription filling
  • Order taking
  • Phone etiquette
  • Greeting guests
  • Money handling
  • Loading and unloading
  • Barcode scanning
  • Warehousing operations
  • Confidentiality and HIPAA

Timeline

Pharmacy Technician

Medwiz Pharmacy
08.2023 - Current

Customer Returns Processor

Amazon
10.2022 - 06.2023

Outbound Ship Dock

Amazon
04.2020 - 10.2022

Bakery Cashier

The Cheesecake Factory
02.2020 - 03.2020

Team Member

Zaxby's Restaurant
08.2017 - 01.2020

High School Diploma -

Mulberry Senior High School
Kaitlin Thorpe