Kaitlin V. Mears
San Diego,CA
Summary
Driven by a passion for continuous learning and successfully navigating change. Strong work ethic, adaptability, and exceptional interpersonal skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges.
Overview
5
5
years of professional experience
Work History
Server
Jamul Casino
Jamul, CA
10.2021 - 01.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed cleaning duties by refilling condiments, napkins, organizing and tidying up server stations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Host
Sycuan Casino Resort
El Cajon, CA
03.2019 - 05.2021
- Provided customers with accurate wait times and monitored waiting list.
- Performed light administrative duties such as filing documents and taking messages.
- Answered telephone to provide dining information and take reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA06-2018
Some College (No Degree) -
San Diego Mesa College
San Diego, CASkills
- Telephone reception
- Reservation management
- Professional appearance
- Event planning assistance
- Guest feedback
- Detail-oriented
- Exceptional communication
- Front of house organization
Timeline
Server
Jamul Casino
10.2021 - 01.2024
Host
Sycuan Casino Resort
03.2019 - 05.2021
High School Diploma -
Granite Hills High School
Some College (No Degree) -
San Diego Mesa College
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