Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Ashford

Ocala

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Kohl's
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Tropical Smoothie
04.2021 - 08.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

Culinary Arts

The Villages Charter School
The Villages, FL
05-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Cash handling
  • Stocking and receiving
  • Guest relations
  • Inventory tracking
  • Merchandise display
  • Shipment processing
  • Fitting room maintenance
  • Friendly and outgoing
  • Task prioritization

Timeline

Sales Associate

Kohl's
08.2021 - Current

Sales Associate

Tropical Smoothie
04.2021 - 08.2021

Culinary Arts

The Villages Charter School

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