Kaitlyn Baird
Jaffrey
Summary
Coordinated manager with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 7 years of experience handling medical information and managing large volumes of personal data, health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations.
Overview
9
9
years of professional experience
Work History
Dental Office Manager
Monadnock Dental Associates
01.2018 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Worked closely with our dentist to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
Home Health Aide
In-Home Care
01.2016 - 03.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported clients for medical and personal outings.
Education
High School Diploma -
Keene High School
Keene, NH06.2013
Skills
- Treatment Planning
- Dental software proficiency
- Schedule Management
- Insurance Billing
- HIPAA Compliance
- Employee Training
- Medical Records Management
- Infection Control
- Customer Service
Timeline
Dental Office Manager
Monadnock Dental Associates
01.2018 - Current
Home Health Aide
In-Home Care
01.2016 - 03.2018
High School Diploma -
Keene High School
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