Kaitlyn Barnett
Sparks,NV
Summary
With a track record of consistently achieving or surpassing store goals for 10 out of 11 months, I have been instrumental in the team's overall success. Additionally, I have trained and supported new employees, assisting the restaurant manager in their onboarding and development. In the manager's absence, I effectively managed customer escalations, ensuring high levels of customer satisfaction. Furthermore, while balancing my school commitments, I provided dedicated assistance to a funeral director, highlighting my exceptional multitasking abilities and unwavering dedication.
Overview
4
4
years of professional experience
Work History
Retail Sales Representative
T-Mobile
11.2023 - Current
- Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
- Supported successful marketing campaigns by executing in-store promotional activities that attracted customer attention.
- Recommended merchandise to customers based on needs and preferences.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
Cashier
Augutino’s Rock and Roll Deli
06.2020 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Used POS system to enter orders, process payments and issue receipts.
Funeral Director's Assistant
Brust Funeral Home
05.2022 - 05.2023
- Acted as pallbearer during wake, funeral and burial process.
- Loaded and operated hearses to transport caskets cautiously.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Picked up deceased at private homes, hospitals and county morgues.
- Greeted funeral guests and coordinated seating.
- Supported funeral director with all facets of funeral service coordination.
Education
Associate Of Business - Business
Truckee Meadows Community College
Reno, NVN/A - General Studies
College of DuPage
Glen Ellyn, IL06.2022
High School Diploma - General Studies
Glenbard North
990 Kuhn Road Carol Stream Illinois 6018805.2022
Skills
- Customer Engagement
- Purchase Recommendations
- Product Sales
- Payment Processing
- Store maintenance
- POS System Operation
- Goal attainment
- Teamwork and Collaboration
- Problem-Solving
- Conflict Resolution
Timeline
Retail Sales Representative
T-Mobile
11.2023 - Current
Funeral Director's Assistant
Brust Funeral Home
05.2022 - 05.2023
Cashier
Augutino’s Rock and Roll Deli
06.2020 - 06.2023
Associate Of Business - Business
Truckee Meadows Community College
N/A - General Studies
College of DuPage
High School Diploma - General Studies
Glenbard North