Kaitlyn Cavender
Booneville,MS
Summary
Skilled Sales Associate with 2-year track record of success. Adept at maintaining professional and calm demeanor under pressure. Motivated professional which excels in high-volume environments where knowledge, composure and interpersonal abilities are keys to success. Experienced Sales Associate with strong leadership and relationship-building skills. Enthusiastic self-starter with excellent customer service skills. Seeking shift or store management position in a downtown store setting, offering problem-solving capabilities and proficiency in communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Southern Traditions
New Albany, MS
05.2017 - Current
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
- Skillfully prepared merchandise for distribution and placement across sales floor.
- Elevated client feedback to management for use in strategic planning and business development.
- Analyzed and properly processed product returns, assisting customers with other selections as needed.
- Cultivated a loyal customer base, resulting in a high level of repeat and referral business.
- Educated customers on different products and product care.
Education
High School Diploma - undefined
New Albany High School
New Albany, MS2017
Associate of Arts - undefined
Northeast Mississippi Community College
Booneville, MS2019
Skills
- Merchandising understanding
- [Type] product knowledge
- Opening and closing procedures
- Interpersonal skills
- Social perceptiveness
- Multi-tasking strength
- Customer service
- Exceptional customer service
- Communication skills
- Flexible schedule
- Cash register operations
- Customer service focus
- Professional demeanor
- Stocking and replenishing
- Sales training
Accomplishments
- Documentation
Wrote and edited documents to keep staff informed on policies and procedures. - Brought in 20-50 new customers.
- Project Development
Collaborated with team of co-workers in the development of Christmas so our store looked the best compared to others. - Managed more than 20 customers during demanding sales events in an effective and gracious manner.
- Promoted to Key Holder after 3 months of employment.
Certification
Registered Nursing Degree: pending
Bachelor's of Nursing Degree: pending
Timeline
Sales Associate
Southern Traditions
05.2017 - Current
High School Diploma - undefined
New Albany High School
Associate of Arts - undefined
Northeast Mississippi Community College
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