Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Doughty

Port Saint Lucie,FL

Summary

Dynamic Accounts Manager with a proven track record at Bounce N Slide Party Rentals, excelling in customer service and inventory management. Expert in identifying upselling opportunities, driving revenue growth, and implementing effective solutions. Skilled in CRM software and dedicated to enhancing customer relationships while ensuring operational efficiency.

Overview

13
13
years of professional experience

Work History

Accounts Manager

Bounce N Slide Party Rentals
Titusville, FL
12.2021 - 07.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.

Assistant Manager

Lumber Liquidators
Port Saint Lucie, FL
02.2017 - 11.2020
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established processes for monitoring customer satisfaction levels.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.

Sales Consultant

Haverty's
Jensen Beach, FL
04.2017 - 01.2019
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Created customized presentations for potential customers based on their requirements.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Priced out products for customers and drew up sales paperwork.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Fashion Merchndiser

Lili Moda
Jensen Beach, Florida
03.2011 - 04.2017
  • Reviewed store displays on a regular basis to ensure proper presentation of merchandise according to company standards.
  • Assisted in developing strategies to increase sales, reduce markdowns, improve margins and optimize inventory levels.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Addressed customer questions and concerns regarding products and services.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Education

High School Diploma -

Wolf Creek Academy
Mars Hill, NC
06-2011

Associate of Arts - Fashion Merchandising

Mars Hill University
Mars Hill, NC

Skills

  • Customer service
  • Account management
  • Sales forecasting
  • Inventory management
  • Data analysis
  • Customer relationship management
  • CRM software
  • Merchandising proficiency
  • Visual merchandising
  • Safety compliance
  • Time management
  • Purchasing and planning

Timeline

Accounts Manager

Bounce N Slide Party Rentals
12.2021 - 07.2024

Sales Consultant

Haverty's
04.2017 - 01.2019

Assistant Manager

Lumber Liquidators
02.2017 - 11.2020

Fashion Merchndiser

Lili Moda
03.2011 - 04.2017

High School Diploma -

Wolf Creek Academy

Associate of Arts - Fashion Merchandising

Mars Hill University

Similar Profiles

CREATE PROFILE
Kaitlyn Doughty