Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Guillory

Lafayette,LA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
04.2021 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.

Assistant Manager

Pho Home
08.2019 - 04.2021
  • Established team priorities, maintained schedules and monitored performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Server

Sakura
05.2019 - 10.2019
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

Acadiana High School
Lafayette, LA

Biology

South Louisiana Community College
Lafayette, LA

Skills

  • HIPAA Regulations
  • Problem-solving skills
  • Data Entry
  • Regulatory Compliance

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

CVS Pharmacy
04.2021 - Current

Assistant Manager

Pho Home
08.2019 - 04.2021

Server

Sakura
05.2019 - 10.2019

High School Diploma -

Acadiana High School

Biology

South Louisiana Community College

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Kaitlyn Guillory