Kaitlyn Hansen
Summary
Reliable Customer Service Cashier dedicated with 4 years of experience offering strong multitasking, problem-solving, and communication skills. Outgoing and detail-oriented with dedication to efficiency and accuracy.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
4
4
years of professional experience
Work History
Substitute Teacher, K-12
Senya
11.2023 - Current
- Improved student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Developed strong relationships with students, and staff members fostering a positive learning environment and encouraging personal growth.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Cashier, Customer Service Lead and Visa Specialist
Scheels Sporting Goods
02.2021 - 11.2023
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Improved team efficiency by implementing new training procedures and streamlining work processes.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
- Established strong relationships with clients, leading to repeat business and positive feedback.
- Mentored junior staff members to improve their knowledge of company policies, products, and services.
- Streamlined visa application processes by implementing efficient workflow practices and utilizing advanced software tools.
- Managed high-volume caseloads, maintaining accuracy and efficiency in processing visa applications.
Associate
Things Remembered Estate Sales
06.2020 - 11.2020
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Conducted open houses to showcase products, generating interest and attracting potential buyers.
- Utilized social media marketing strategies to promote products, reaching a wider audience and increasing inquiries.
Education
Bachelor of Arts -
University of Utah
Salt Lake City, UT06.2026
High School Diploma -
Taylorsville High School
Taylorsville, UT06.2022
Skills
- Customer Service and Assistance
- Telephone Reception
- Mathematics proficiency
- Multi-Subject Instruction
- Positive Reinforcement
- Cash Register Operation
- Customer Complaint Resolution
- Advising and Coaching
- Customer Satisfaction
- Customer Inquiries
Accomplishments
- Accomplished chalk art muralist from 2019-2024
- Brought on as a professional face painter for Scheels Sporting Goods.
- Hired to paint several personalized photo stand boards for Scheels' Events Team.
- Commissioned by Quality Distribution Inc. to recreate and design warehouse signage.
- Experience with Adobe Illustrator and Adobe Photoshop.
Timeline
Substitute Teacher, K-12
Senya
11.2023 - Current
Cashier, Customer Service Lead and Visa Specialist
Scheels Sporting Goods
02.2021 - 11.2023
Associate
Things Remembered Estate Sales
06.2020 - 11.2020
Bachelor of Arts -
University of Utah
High School Diploma -
Taylorsville High School
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