Kaitlyn Ingold
Edwardsburg
Summary
Dynamic and dedicated professional with a strong background in customer service at Menards. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in cash handling and maintaining operational efficiency, while demonstrating reliability and a commitment to excellence. Recognized for training new staff and fostering a welcoming environment.
Overview
3
3
years of professional experience
Work History
Cashier
Menards
Elkhart, IN
06.2025 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure a clean, organized checkout area.
- Trained new cashiers on operational procedures and customer service standards.
- Adapted quickly to changing priorities during peak hours to enhance workflow efficiency.
Host
Flat Rock Grill
Edwardsburg, MI
08.2023 - 11.2024
- Greeted and seated guests while ensuring a welcoming atmosphere.
- Managed dining reservations and waitlists effectively to optimize seating arrangements.
- Collaborated with kitchen staff to communicate guest needs and special requests.
- Assisted in maintaining cleanliness and organization of dining areas throughout service.
- Provided menu recommendations and answered questions about food offerings swiftly.
- Monitored guest satisfaction and addressed concerns promptly to enhance experience.
- Trained new hosts on customer service standards and operational procedures.
Education
No Degree -
Edwardsburg High School
Edwardsburg, MI05.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
Volunteering
I have been volunteering at the Edwardsburg Little League for many years, I also volunteered at the autism celebration at Potawatomi zoo
Timeline
Cashier
Menards
06.2025 - 03.2026
Host
Flat Rock Grill
08.2023 - 11.2024
No Degree -
Edwardsburg High School