Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Joseph

Peoria,AZ

Summary

Dependable individual effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Vans
05.2022 - Current
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answer customer questions about sizing, accessories, and merchandise care.
  • Provide positive first impressions to welcome existing, new, and potential customers.
  • Handle transactions including sales, returns, exchanges, and refunds efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.

Service Department Representative

Liberty GMC
06.2023 - 10.2023
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.

Restaurant Hostess

Chili's Bar & Grill Restaurant
08.2021 - 11.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Checked in with servers to confirm preparedness before seating customers.

Restaurant Hostess

Emils Bar And Pub
09.2020 - 11.2020
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Sales Associate

Platos's Closet
11.2019 - 02.2020
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Sports Medicine

Arizona State University
Tempe, AZ

High School Diploma -

Liberty High School, AZ, US
Peoria, AZ
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Certification

  • NREMT Certified
  • BLS/ CPR/ AED Certified

Timeline

Service Department Representative

Liberty GMC
06.2023 - 10.2023

Sales Associate

Vans
05.2022 - Current

Restaurant Hostess

Chili's Bar & Grill Restaurant
08.2021 - 11.2021

Restaurant Hostess

Emils Bar And Pub
09.2020 - 11.2020

Sales Associate

Platos's Closet
11.2019 - 02.2020

Sports Medicine

Arizona State University

High School Diploma -

Liberty High School, AZ, US

Similar Profiles

CREATE PROFILE
Kaitlyn Joseph